Frequently Asked Questions

Have a question or concern? We've probably got you covered below.

Staylist’s cloud-based availability grid allows for up-to-the-second updates. Online and on-site booking statuses are updated in the dashboard immediately – eliminating the need to manually refresh to see changes. Thus, minimizes the chances of double booking an already reserved unit since you and your customers always see the most up-to-date availability information.
Unlimited users can be on Staylist software at once!
Because Staylist is a cloud-based program, guests can still book without relying on your internet uptime. If the park loses WiFi, simply pull out your cellphone with a data plan, open a browser, sign in, and enjoy business as usual. Because your online reservations are stored in the Cloud, they will still be live regardless of the WiFi connectivity at your site.
Do you have an existing database or functioning CRM but are ready to move on to something better without losing your data? Staylist offers a capture, format, and convert option for your current & historical data to your new Staylist account. Let us know about your existing reservation software, POS, and CRM, and we will make the magic happen!
Depending on the size of your site and the features, requirements, and add-ons you request, Staylist will be ready to go in 14 to 30 business days – we’ve had some accounts up in as little as 10!
Payment for setup is due 30 days from the receipt of your invoice. There are no subscription fees.
Of course! All you need to do is contact your Staylist consultant about the upgrade. Once complete, your account will be upgraded within 24 hours or less.
While we work on your setup, you can send us documents on policies, rates, promos, events, unit categories, seasonal terms, pet policies and more! We’ll set this up for you, and you’ll learn how to make changes during your training – you can edit anything yourself!
You have complete control over your rates! The system allows for an unlimited amount of rates loaded into a calendar. Within this calendar, you can change your rates weekly, monthly and rack rates.
Staylist is one of the most flexible frameworks for campground logic. If you can dream it, we can do it!
Staylist does not "connect" to accounting software but you can run reports that can easily be used to help populate revenue, expenses, and taxes.
You have the team, the perfect location, and now the best reservation software on the market – but you are still missing the ideal hardware to close the deal? Look no further! We provide it all. Let us know if you need a custom quote for Terminals, Receipt Printers, POS Systems and more!